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1-How can I pay my order?
We accept payments via PayPal and Bank Transfer.
2-MY ORDER IS GONE SUCCESSFUL?
After you have completed the order you will be sent a confirmation email with the details of the sale.
If you do not receive the email please check the junk mail and to verify that the email address provided is correct.
In case the confirmation e-mail should not be delivered please contact us or check the status of the order from the user panel.
3-WHEN / HOW WILL BE SHIPPED MY ORDER?
All orders are shipped by express courier (preferably UPS)
We guarantee the management and day shipment of all orders executed before 14.00 (except orders paid by bank transfer and / or logistical problems not derived from our work).
Your purchases will be shipped in 24h business / 48h from the time of the order.
4-I RECEIVED AN ITEM DIFFERENT FROM THE ORDERED, WHAT SHOULD I DO?
In the rare case that you receive a product different from the ordered, contact us now (here), explain what is wrong and attach a photo of the item you received.
We will arrange the shipment of the correct product and together with the delivery the courier will withdraw the wrong product, we ask you to put in the box in which you received it.
The same steps are applied to products damaged or not present in the package, please contact us and we will do our best to solve your problem.